Brandi Heather on making space for play at Hearts & Hands 

There’s a strange thing that happens when you become very good at holding everything together. People stop asking if you are okay.  You show up, do the work, care for the people who need you...

Finding connection through empathy

The kind of leader people don’t forget

It didn’t start with leadership. Karen Tasker’s journey at Sienna Senior Living’s Lakeview Lodge Community, in West Kelowna, began in 2013, when she returned to the workforce after 14 years as a stay-at-home mom. Her...

Words matter

The power of "I" statements

“I” statements help shift difficult conversations from blame to connection. By focusing on your own feelings, the situation, and its impact, you can reduce defensiveness, improve understanding, and build healthier communication habits at work and...

Respect and civility in the workplace

Managing workplace conflict

The incivility epidemic: Why workplace rudeness is on the rise and what we can do about it 

It often starts small.  A co-worker cuts you off during a report. Someone ignores your “good morning.” A team member sends a blunt message with no context. It’s not as obvious as yelling or name-calling,...

Nomination form to the Board of Directors

If you are interested in standing for the Board or wish to nominate an individual to be a part of the Board, please fill out this form and send it—along with a resume or CV—...

Trellis Seniors claims top grand prize, shaking up ninth annual Safety Den 

Burnaby - A glimpse into the future of care unfolded this week at the BC Care Providers Association annual conference in Victoria, where more than 200 care leaders and staff watched Trellis Seniors take home...