{"id":2524,"date":"2019-09-10T11:00:00","date_gmt":"2019-09-10T18:00:00","guid":{"rendered":"https:\/\/safecarebc.ca\/?p=2524"},"modified":"2023-10-12T13:27:16","modified_gmt":"2023-10-12T20:27:16","slug":"qa-with-shannon-kenning","status":"publish","type":"post","link":"https:\/\/scbcdev.safecarebc.ca\/?p=2524","title":{"rendered":"Q&#038;A with Shannon Kenning"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong style=\"color: rgb(46, 61, 80); font-family: &quot;Open Sans&quot;, sans-serif; white-space-collapse: collapse; box-sizing: border-box; font-weight: bold;\">Good communication is critical for any relationship. It\u2019s especially important in the workplace.\u00a0<\/strong>\u00a0<strong style=\"color: rgb(46, 61, 80); font-family: &quot;Open Sans&quot;, sans-serif; white-space-collapse: collapse; box-sizing: border-box; font-weight: bold;\">We had a chance to talk with Shannon about the importance of good communication.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why is good communication in the workplace important?<\/strong><br>It\u2019s essential to a healthy team that provides high-quality care. With good communication, people can work towards common goals, care plans, and meeting the needs of those in care and their co-workers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How does stress affect how we communicate?<\/strong><br>Stress can make it difficult to remain neutral and open in our communication with others and can often lead to miscommunication. For example, a stressed employee may be very quiet and focused on completing tasks and a co-worker may perceive this as them being upset or sullen and sometimes take it personally.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You talk about psychological first aid; what<\/strong> is this?<br>Psychological first aid is the process of recognizing the current state of a person\u2019s emotional well-being<br>both for ourselves as caregivers and with our co-workers and friends. I share actions that can be taken if a person seems to be struggling emotionally or psychologically.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Why are you passionate about good communication?<\/strong><br>I have worked in health care for the past 13 years and have seen several amazing caregivers struggle with burnout. I feel that by talking about the stresses and amazing aspects of our jobs, we can together take steps to prevent burnout and support our team members. Front-line workers need all the support we can give them to be successful in this fast-paced environment. I have also experienced events that I recognized as traumatic in the moment, but I didn\u2019t fully realize how much they affected me at the time until I started researching Psychological First Aid.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Shannon Kenning is a licensed practical nurse and is <\/em>currently the director of care at Castleview Care Home in Castlegar. She has a passion for providing high-quality person-centred care, and her team has achieved accreditation with exemplary status and<em> great quality indicators for residents.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Good communication is critical for any relationship. It\u2019s especially important in the workplace.\u00a0\u00a0We had a chance to talk with Shannon about the importance of good communication.<\/p>\n","protected":false},"author":1,"featured_media":2525,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[165],"tags":[],"topic":[174],"class_list":["post-2524","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-member-spotlight","topic-communication"],"acf":[],"publishpress_future_action":{"enabled":false,"date":"2026-09-15 22:05:07","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=\/wp\/v2\/posts\/2524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2524"}],"version-history":[{"count":1,"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=\/wp\/v2\/posts\/2524\/revisions"}],"predecessor-version":[{"id":2526,"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=\/wp\/v2\/posts\/2524\/revisions\/2526"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=\/wp\/v2\/media\/2525"}],"wp:attachment":[{"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2524"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2524"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2524"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/scbcdev.safecarebc.ca\/index.php?rest_route=%2Fwp%2Fv2%2Ftopic&post=2524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}